How Much Does an AI Phone Agent Cost? VoiceAgent Plans from $29 (2026)
Updated October 9, 2026Published August 25, 2026
Most AI phone agent pricing pages follow the same frustrating pattern: a tier name, a vague feature list, and a “contact us” button where the actual number should be. If you're evaluating voice infrastructure for your team, that kind of opacity just wastes time.
This article breaks down every VoiceAgent plan clearly: what each tier costs, what's included, and what call volume it's built for. No hidden math, no ambiguity.
How much does an AI phone agent cost?
Hosted AI phone agents for missed-call coverage are usually priced as a monthly plan with bundled minutes. VoiceAgent starts at Basic $29/mo (75 minutes, about $0.38/min), then Plus $79, Starter $99 (800 minutes), Growth $299, and Scale $499. Extra minutes are $35 per 100 on Basic/Plus and $15 per 100 from Starter up. Enter your number on the homepage to hear a live callback before you subscribe.
How VoiceAgent pricing works
Phone minutes are bundled into the monthly price. Basic is $29 for 75 minutes, about $0.38 per minute, and includes 25,000 tokens. Plus is $79 for 275 minutes, about $0.28 per minute, and includes 50,000 tokens. Starter is $99 for 800 minutes, about $0.12 per minute. Growth is $299 for 3,000 minutes, about $0.10 per minute. Scale is $499 for 5,000 minutes, about $0.10 per minute. Enterprise is priced with the VoiceAgent team.
Extra minutes require an active subscription. Basic and Plus buy 100 minutes for $35, which is $0.35 per minute. Starter, Growth, and Scale buy 100 minutes for $15, which is $0.15 per minute. Website chat spends tokens. Starter, Growth, and Scale do not include tokens. A 50,000-token pack is $25 on Basic and Plus and $10 on Starter, Growth, and Scale, and it covers about 800 website chat messages. Calls pause when the minute balance hits zero until you buy minutes or the next paid invoice grants them.
Included minutes and included tokens refresh on each paid invoice. Minute packs and token packs you already bought stay on the account and sit on top of the new allotment.
Compare plans
Basic is about $0.38 per minute. Plus is about $0.28. Starter is about $0.12. Growth and Scale are about $0.10. A 50,000-token pack is $25 on Basic and Plus and $10 on Starter, Growth, and Scale.
| Features | Basic $29/mo | Plus $79/mo | Starter $99/mo | Growth $299/mo | Scale $499/mo | Enterprise Custom |
|---|---|---|---|---|---|---|
| Included minutes | 75 | 275 | 800 | 3,000 | 5,000 | Custom |
| Approx. rate | ~$0.38/min | ~$0.28/min | ~$0.12/min | ~$0.10/min | ~$0.10/min | Custom |
| Included tokens | 25,000 | 50,000 | — | — | — | Custom |
| 50,000 token pack | $25 | $25 | $10 | $10 | $10 | Custom |
| Best for | One line | One line, more calls | 1–20 calls/day | 20–100 calls/day | 100+ calls/day | Large teams |
| Phone numbers | 1 | 1 | 3 | 5 | Custom | Custom |
| Free US number | ||||||
| Parallel calls | 1 | 1 | 3 | 5 | Custom | Custom |
| Assistants | 1 | 1 | Unlimited | Unlimited | Unlimited | Unlimited |
| Website chat | ||||||
| 22 voices | ||||||
| 5 languages | ||||||
| Scheduler | — | — | ||||
| Outbound calls | — | — | ||||
| Appointment reminders | — | — | ||||
| Extra 100 minutes | $35 | $35 | $15 | $15 | $15 | Custom |
| Zero data retention | — | — | — | — | — | |
| Customized SLA | — | — | — | — | — |
Basic Plan: $29/month
Basic is the entry plan: one phone line, one assistant, and website chat, with a small monthly minute budget.
What you get: 75 minutes (about $0.38 per minute), 25,000 tokens, 1 assistant, 1 phone number including one free US number, and 1 parallel call. All tools and website chat are included.
What fits here: A single location that answers a modest number of inbound calls and wants a chat widget on the site.
Outbound calls and appointment reminders start on Starter. Extra minutes on Basic are $35 per 100. A 50,000-token pack is $25.
Plus Plan: $79/month
Plus is everything in Basic, with more minutes and more included tokens, on the same one-line limits.
What you get: 275 minutes (about $0.28 per minute), 50,000 tokens, 1 assistant, 1 phone number including one free US number, and 1 parallel call.
What fits here: The same one-line setup when Basic runs out of its 75 minutes or 25,000 tokens most months.
Outbound calls and appointment reminders still start on Starter. Extra minutes on Plus are $35 per 100. A 50,000-token pack is $25.
Starter Plan: $99/month
Starter is everything in Plus, and it is the first plan with outbound calls, appointment reminders, and more than one assistant.
What you get: 800 minutes (about $0.12 per minute), unlimited assistants, 3 phone numbers including one free US number, 3 parallel calls, and the scheduler. Like every plan, it also comes with 22 voices and 5 languages. Tokens are not included. A 50,000-token pack is $10, and extra minutes are $15 per 100.
What fits here: Operations running roughly 1 to 20 calls per day, including a clinic sending appointment reminders or a local service business placing outbound follow-up.
Starter handles 3 calls at once. Growth raises that to 5 parallel calls and 5 phone numbers.
Growth Plan: $299/month
Growth is everything in Starter, for teams that have moved past a pilot and are running a real call operation.
What you get: 3,000 minutes (about $0.10 per minute), 5 phone numbers including one free US number, 5 parallel calls, and unlimited assistants. Extra minutes are $15 per 100. A 50,000-token pack is $10.
What fits here: Teams handling 20 to 100 calls per day. That might be a multi-location healthcare practice, a real estate team running outbound follow-up, or a mid-sized service business managing inbound volume across several lines.
Five parallel calls means five conversations can run at the same time. For most growing teams, that headroom is the reason to leave Starter.
Scale Plan: $499/month
Scale is everything in Growth, for operations where call volume is high and the minute budget needs to match.
What you get: 5,000 minutes (about $0.10 per minute), custom phone numbers including one free US number, custom parallel calls, and unlimited assistants. Extra minutes are $15 per 100. A 50,000-token pack is $10.
What fits here: Any operation running 100 or more calls per day, such as a national booking service, an insurance intake team, a property manager, or a logistics team sending outbound status updates.
Phone numbers and parallel calls on Scale are set for the account. Email sales@voiceagent.chat to arrange them.
Enterprise / Custom Plan
For large teams, regulated industries, or organizations that need contractual guarantees, Enterprise offers fully custom configuration.
What you get: Custom minute bundles, custom parallel call limits, custom phone number allocation, and everything in Scale. Two features are exclusive to this tier: zero data retention and a customized SLA.
Zero data retention is particularly relevant for healthcare, legal, and financial services teams operating under strict data governance requirements. No call data is retained after the conversation ends.
A customized SLA means uptime guarantees, response commitments, and support terms are negotiated around your specific operational needs, not a standard policy applied across the board.
Pricing is worked out directly with the VoiceAgent team. If your call volume or compliance requirements push past what Scale covers, this is the right conversation to have.
Add-ons
Packs require an active subscription. Extra phone numbers still count toward the plan limit: 1 on Basic and Plus, 3 on Starter, 5 on Growth, and a custom limit on Scale.
| Add-on | Price | Notes |
|---|---|---|
| 100 minutes (Basic and Plus) | $35 | $0.35/min |
| 100 minutes (Starter, Growth, and Scale) | $15 | $0.15/min |
| 50,000 tokens (Basic and Plus) | $25 | About 800 website chat messages |
| 50,000 tokens (Starter, Growth, and Scale) | $10 | About 800 website chat messages |
| Local phone number | $20/mo | US, UK, or Germany |
Which Plan Should You Choose?
One line and website chat: Basic at $29/month. The same line with more minutes and tokens: Plus at $79/month. Outbound calls, appointment reminders, or more than one assistant: Starter at $99/month. About 20 to 100 calls per day: Growth at $299/month. About 100 or more calls per day: Scale at $499/month. Large teams, compliance requirements, or a custom contract: Enterprise.
If you are unsure where you fall, multiply your average call duration by your daily call volume, then by 30. Compare that number with the included minutes in each tier. When you sit near a ceiling, the next plan is usually cheaper than buying extra minutes every month. Basic and Plus extra minutes are $35 per 100. From Starter up they are $15 per 100.
Why each plan has one bundled rate
Inside a plan, the bundled rate stays the same for every voice, every language, and both call directions. Basic is about $0.38 per minute. Plus is about $0.28. Starter is about $0.12. Growth and Scale are about $0.10.
Extra minutes are priced on their own. Basic and Plus pay $0.35 per minute. Starter, Growth, and Scale pay $0.15 per minute. Website chat is separate from minutes and spends tokens.
Get Started
Basic is the lowest-priced way to put a live AI phone agent on one number. Move to Starter when you need outbound calls, appointment reminders, or more than one assistant. For a larger operation or enterprise terms, the VoiceAgent team can walk through a custom configuration.
Frequently Asked Questions
How much does an AI phone agent cost?
Hosted AI phone agents for missed-call coverage are usually priced as a monthly plan with bundled minutes. VoiceAgent starts at Basic $29/mo (75 minutes, about $0.38/min), then Plus $79, Starter $99 (800 minutes), Growth $299, and Scale $499. Extra minutes are $35 per 100 on Basic/Plus and $15 per 100 from Starter up. Enter your number on the homepage to hear a live callback before you subscribe.
What happens if I exceed my included minutes?
Calls pause when the minute balance hits zero. On an active Basic or Plus plan, 100 extra minutes cost $35. On Starter, Growth, and Scale, 100 extra minutes cost $15. Included minutes also refresh on the next paid invoice.
Is the per-minute rate the same for inbound and outbound calls?
Yes. Each plan uses one bundled rate in either direction: about $0.38 on Basic, $0.28 on Plus, $0.12 on Starter, and $0.10 on Growth and Scale. Outbound calls and appointment reminders are included from Starter up. Basic and Plus are inbound and website chat.
Can I use multiple AI assistants?
Basic and Plus include 1 assistant. Starter, Growth, Scale, and Enterprise include unlimited assistants.
How much does a 50,000-token pack cost?
Basic and Plus pay $25 for 50,000 tokens. Starter, Growth, and Scale pay $10. Basic already includes 25,000 tokens each month, and Plus includes 50,000. Starter and above do not include tokens. Website chat spends them. A pack covers about 800 messages and requires an active subscription. Enterprise token pricing is custom.
What does zero data retention mean in practice?
On the Enterprise plan, no call data, transcripts, or recordings are stored after a conversation ends. This is designed for teams operating under strict data privacy or compliance requirements.
Can I add a local phone number without upgrading my plan?
Each plan includes one free US number. Extra local US, UK, and Germany numbers are $20/month on an active subscription and still count toward the plan limit. Basic and Plus include 1 number, Starter includes 3, and Growth includes 5. Scale phone numbers and parallel calls are custom.
How do I know if I need Enterprise instead of Scale?
If you need a customized SLA, zero data retention, or call volumes and parallel-call requirements beyond what Scale covers, Enterprise is the right fit. The VoiceAgent team will work with you on custom terms, including minutes and token packs.